HOW DOES THE FEEDBACK COLLECTED THEN WORK?
The Frimley & Wexham Maternity Voices Partnership meets regularly throughout the year to discuss local maternity services.
Once a quarter, the volunteer user representatives gather feedback from local women and their families about their experiences in the last two years. This feedback might be collected at local mum and baby groups, breastfeeding support groups, baby weigh-in clinics, or by chatting to mums on the postnatal wards at either Frimley or Wexham Park Hospitals.
The users meet to collate all the feedback they have
At our feedback meeting, we host a formal meeting, which is attended by parents and parents representatives, Frimley Health Care staff (midwives, doctors, the Head of Midwifery etc), and a representative from the Frimley Trust Clinical Commissioning Group (CCG). This is an opportunity for the staff and commissioners to hear the voices of the women who are using the service, and to see what changes need to be made to the way services are delivered, and how previously suggested changes are doing.
Not all volunteers are needed to attend this quarterly meeting, but it is good to have two or three there, so they can contribute to the wider discussions.
There will also be opportunities for users to get involved in specific projects where
Babes in arms are welcome at all our meetings.
MEETINGS FOR 2020
Come and join your local maternity voices partnership group.
Image credited to Frimley Health and Care